Customer Care
Frequently Asked Questions
How long does it take to get test results?
Most results are available within 24 hours. Some specialized tests may take 48 hours.
What should I bring for my appointment?
Bring a valid ID, booking confirmation, and arrive 10 minutes early. Fasting may be required for certain tests.
Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule up to 24 hours before your appointment.
Are your laboratories certified?
Yes, all our labs are ISO certified and follow international quality standards.